Member Service Representative- Corp office |
| Location: | Phoenix, AZ |
| Benefits: | Medical, Dental, Disability, 401K, Pension, Discount plans,Vacation and sick time |
| Employment Type: | Full Time |
| Company: | SunWest Federal Credit Union |
| Description: | Job Summary:
Serves as liaison between the member and the credit union. Responsible for providing account information, opening new accounts, and professionally handling members� daily credit union needs. Provides a variety of transaction services to members.
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| Duties: | Primary Responsibilities:
� Assist members in completing loan applications, process approved loans, disburse funds and secure credit union interest in any collateral.
� Maintain a thorough knowledge of and perform routine transactions including, but not limited to: new accounts, share draft accounts, different IRAs available, share certificates, direct deposit, lines of credit advances, temporary check issues and plastic card requests.
� Provide routine information regarding credit union services, membership requirements and cross sale of our various products.
� Respond to members� requests, problems and complaints and/or direct the member to the proper person for specific information and assistance.
� Maintain a thorough knowledge of applicable regulations and credit union products and services and be able to discuss with members and train or assist lower level employees as requested.
� Assist members in balancing their accounts, setting up payroll distribution and researching account problems or assisting on the Teller Line, as needed.
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| Qualifications: | Qualifications Required:
High School graduate with at least 2 years of financial institution experience and possessing exceptional interpersonal and member skills.
*Will include Saturday Hours* |
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