Scrum Coach

Location:Boulder, CO
Benefits:Competitive Compensation Package
Employment Type:Full Time
Company:Elevations Credit Union
Description:When joining Elevations, you can expect to work for a company that:

Provides amazing experiences and creates raving fans.
Strives to provide solutions for a better life and promises employees it will be the best place they have ever worked.
Wins awards such as “Best Bank”, “Best Companies to Work for in Colorado” and even the “Malcolm Baldrige National Quality Award”, the only Presidential award for quality.
Has a highly-engaged workforce and emphasizes career growth, empowerment and servant leadership.

What’s in it for you:

Competitive pay, organization-wide incentive program, 401k matching, mortgage and auto discounts
4 weeks min. paid time off, work anniversary paid time off, 11 paid holidays, and 16hrs paid volunteer time off
Medical, dental, and vision health plans with FSA or HSA options
Onsite fitness center, Zumba and yoga classes, health fairs with biometrics screening and flu shots
Employee Assistance Program with a variety of services
Career development, trainings, career coaching, job shadowing, mentoring program, tuition reimbursement up to $5,000/year, and a recognition system
Culture of excellence and continuous improvement
We strive to be the best place you’ve ever worked!
Duties:Summary/Objective:

Plans, manages, and monitors projects from concept through implementation. Monitors and drives project performance by implementing project management and Scrum leading practices. Provides input to the improvement of project management processes and methodologies to ensure assigned projects are delivered on time, meet high quality standards, and Leadership expectations.

Responsible for leading and monitoring all aspects of the scrum processes and scrum ceremonies for multiple project teams. Coach teams to increase team efficiency, motivates the team, and strives to continuously improve team activities to ensure quality and timeliness. Ability to manage multiple concurrent projects of moderate to high complexity, while training and mentoring others in the use of Project Management and Agile/Scrum tools and techniques.

Promote Agile Scrum adoption and transformation across the company including mentoring, guiding and consulting on applying Agile Scrum methodologies. Utilize in-depth knowledge in the application of Project Management, Scrum and Kanban practices and experience to be able to inspect and adapt thinking/practices to various situations. Work with several (mainly) co-located teams, helping them to fully understand how to apply Project Management and the Agile framework to delivering solutions in a complex financial services environment.

Essential Functions include:

-Act as a ScrumMaster for multiple, complex Scrum teams and mentor team members on Scrum principles and techniques
-Work with the Program Manager to develop the scope and project objectives, define the role and function of each team member, and effectively coordinate the activities of the team.
-Work with and support the Program Manager/Product Owner to capture and record customer requirements and user stories, project constraints, decisions/risk and assumptions with stakeholders, and establish project deliverables.
-Closely monitor project resources, tasks, risks and milestones. Make course corrections when necessary using defined procedures.
-Facilitate and implement the approved actions and workarounds required to mitigate project risk events in order to minimize the impact of the risks on the project
-Participate with Program Manager in ongoing stakeholder meetings and working sessions in order to announce the start of the project, complete work throughout the project and continuously review project plan, schedules and gain consensus.
-Build a trusting and safe environment where problems can be raised without fear of blame, retribution, or judgement, with an emphasis on healing and problem-solving.
-Assist with internal and external communication, improving transparency, and radiating information.
-Work with team members on the development of project artifacts.
-Lead, arrange, and facilitate all Scrum ceremonies and provide reporting as defined by internal Scrum process.
-Ensure daily task status and hours are updated daily by team to provide transparency on velocity and sprint sprint/release progress.
-Track and communicate team velocity and sprint/release progress to all affected teams and management using Agile estimating techniques
-Assist Portfolio Manager in the coordination and reporting of multiple projects
-Build a trusting and safe environment where problems can be raised without fear of blame, retribution, or judgement, with an emphasis on healing and problem-solving. Facilitate discussion, decision making, and conflict resolution to improve team productivity while promoting continuous improvement without coercion, assigning, or dictating the work.
-Facilitate teams in making appropriate commitments through story selection and task definition
-Guide the team in the use of Agile/Scrum practices and values to self-organize and get the most out of self-organization.
-Improve team performance by building team cohesiveness, leading, mentoring, training, and motivating in order to facilitate cooperation, ensure project efficiency, and boost morale
-Remove impediments or guide the team to remove impediments by finding the right people at the right time
-Work with the Program Manager or Product Owner to complete grooming and maintaining the product backlog. Understand the content and priorities of the product backlog.
-Provide support to the team using a servant leadership style whenever possible, and leading by example.
-Assist the Program Manager and ScrumMasters in capturing and recording customer requirements, constraints, decisions/risk and assumptions with stakeholders in order to establish the project deliverables, using multiple tools including brainstorming, working sessions, or other appropriate tools.
-Facilitate training activities and creation of training content to onboard employees to scrum processes and support organizational Agile transformation
-Remain current on leading practices in scrum delivery framework and cascade learnings to Scrum Masters
-Special projects in support of EPMO objectives as assigned
-Provide support to the team using a servant leadership style whenever possible, and leading by example
Qualifications:Required Education and Experience:

-PMP/CSM/PMI-ACP or equivalent certification
-Bachelor’s Degree or equivalent
-4-6 years’ experience successfully managing multiple complex progressively difficult projects and programs utilizing Agile/SCRUM
-4-6 years’ experience participating as Scrum Master for a team that was diligently applying Scrum principles, practices, and theory
-Mastery of patterns and techniques for filling in the intentional gaps left in the Scrum approach (example: numerous Burndown technologies, various Retrospective formats, handling bugs, etc.)
-Mastery of Agile techniques: User Stories, Kanban, Continuous Testing, Agile Games, etc.
-Experience using project management and agile delivery tools such as JIRA or Rally
-Proficient in Microsoft Office tools including Microsoft Project
-Experience in project budget management, analysis, measurement, and governance
-Excellent skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency
-Excellent communication and mentoring skills
-Strong interpersonal and presentation skills. -Must be a self-starter.
-Performs duties under minimal supervision, working with management and escalating the most serious issues as appropriate. Interprets and engages resources to support the organization's strategic goals.
-Proven problem solving skills from problem assessment to solution selection
-Ability to identify alternatives and make contingency plans
-Excellent critical thinking skills
-Capacity to embrace change and quickly adapt to new situations, changes in direction, and altering priorities
-Proven ability to thrive in a fast paced, dynamic environment handling multiple projects and assignments
-Excellent skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency

Preferred Education and Experience:

-Experience participating on project teams in the Financial Services industry
-Project Management or ScrumMaster certification or successful completion of a recognized project management curriculum
-Experience mentoring scrum masters, product owners, development teams, and leadership.
-Experience participating on project teams in the Financial Services industry
-End to end experience with large-scale systems development projects and process redesign efforts
-Experience using tools such as JIRA or AgileCraft
-Experience in mentoring team members on Agile/SCRUM best practices
-Experience in budget management, analysis, measurement, and governance
-Track record of successfully mentoring and leading Agile project management processes with a strong background in software development lifecycle.
-Seasoned, mature and organizationally savvy leader with a broad understanding of technology's impact.

Work Environment: This job operates in an open office setting and routinely uses standard office equipment.

Physical Requirements: Sitting frequently, walking occasionally, use of hands frequently, hearing constantly, talking frequently, exerting up to 10 lbs of force occasionally to lift, carry, push, pull, or move objects.

Position Type/Expected Hours of Work: Indicate status, schedule, hours required to maintain status

Location: Boulder and Broomfield, CO

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

About Us: Elevations Credit Union is a member-owned not-for-profit financial institution serving Colorado’s Front Range. Founded in 1953, we’ve grown from 12 members and less than $100 in assets to an institution with 13 branches and more than 120,000 members that manages over $2 billion in assets and is the No. 1 credit union mortgage lender in Colorado. At Elevations, we’ve made a commitment to move away from a product-centered business model and focus instead on creating consumer solutions. Our objective is to provide our members, as well as the entire community, with unbiased consumer information.

EEO Statement: Elevations Credit Union is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical​​​ condition, pregnancy, genetic information, gender, sexual orientation, gender identity or ​expression, veteran status, or any other status protected under federal, state, or local law. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.

Candidates for certain positions may be required to submit to a credit history report in determining qualification for employment with Elevations Credit Union. If the position you are applying for requires a credit history report, any information received in such a report will not be the sole factor in making an employment decision. A history of personal financial irresponsibility may be reason for disqualification insofar as it relates to your potential job duties. Elevations Credit Union is aware that occasionally there are extenuating circumstances that may affect an individual's credit history. We comply with the Fair Credit Reporting Act and the Colorado Employment Opportunity Act.


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