SVP Retail Banking

Location:Broomfield, CO
Exempt/Non-Exempt:Exempt
Benefits:Competitive Compensation Package
Employment Type:Full Time
Company:Elevations Credit Union
Description:When joining Elevations, you can expect to work for a company that:

Provides amazing experiences and creates raving fans.
Strives to provide solutions for a better life and promises employees it will be the best place they have ever worked.
Wins awards such as “Best Bank”, “Best Companies to Work for in Colorado” and even the “Malcolm Baldrige National Quality Award”, the only Presidential award for quality.
Has a highly-engaged workforce and emphasizes career growth, empowerment and servant leadership.

What’s in it for you:

Competitive pay, organization-wide incentive program, 401k matching, mortgage and auto discounts
4 weeks min. paid time off, work anniversary paid time off, 11 paid holidays, and 16hrs paid volunteer time off
Medical, dental, and vision health plans with FSA or HSA options
Onsite fitness center, Zumba and yoga classes, health fairs with biometrics screening and flu shots
Employee Assistance Program with a variety of services
Career development, trainings, career coaching, job shadowing, mentoring program, tuition reimbursement up to $5,000/year, and a recognition system
Culture of excellence and continuous improvement
We strive to be the best place you’ve ever worked!
Duties:Summary/Objective:

The SVP of Retail Network develops, implements, and oversees the credit union’s retail management processes and teams across multiple channels and markets. This position will be expected to lead the Retail Network through continuous improvement and transformations as we enhance our digital and member experience. This position is expected to drive member service excellence, achieve financial results, and create alignment across the retail network with the mission, vision, and values of Elevations Credit Union.

Essential Functions include:

-Responsible for holding accountable, coaching, and development of retail leadership.
-Develops strategies, leads, and ensures execution of the strategic plan, business plan, and the retail to business plan.
-Provides creative solutions on aligning and implementing retail strategy to overall strategic plan.
-Maintains and enhances the member centric model of Elevations Credit Union.
-Have a strong bias for action, bold thinking and high tolerance for risk and have the ability to manage the complexities brought about by rapid change
-Ensure the highest levels of member loyalty in alignment with our mission, vision, and values of Elevations Credit Union.
-Ensures that operational excellence is a key focus, and is supported, throughout the retail network.
-Partners with all key stakeholders in the execution of strategic, transactional, and operational activities.
-Maintain effective communication and high-performing, cross-functional partnerships with senior-level executives, business lines, and internal members through positive influence
-Analyzes retail performance metrics and provides strategic direction to the retail network and Elevations leadership in accomplishing defined objectives.
-Support and drive change initiatives that encourage the implementation and acceptance of product or service improvements within the retail network
-Adheres to all applicable Federal and State laws and regulations governing the Credit Union, including the Bank Secrecy Act (BSA).
Qualifications:Required Education and Experience:

-Bachelor’s degree in Business, Finance, or related field
-Formal leadership training
-10+ years’ senior retail banking background with 5 years in senior management capacity within a progressive financial organization
-Experience working within a structure and discipline of a large bank or credit union with mature operations
-Significant management experience leading leaders as well as cross functional teams
-Multi-location/market/channel experience
-In-depth understanding and hands-on experience of retail sales processes, including sales process design, tracking, management, training and coaching
-Positive community reputation and involvement
-Demonstrated breadth of knowledge and experience with lending and banking products and services
-Track record of entering new markets, growing teams and integrating acquisitions into the business
-Working knowledge of bank technology platforms, particularly how systems and applications integrate with business processes and operations

Work Environment: This job operates in an office setting and routinely uses standard office equipment

Physical Requirements: Sitting frequently, walking occasionally, use of hands frequently, hearing constantly, talking frequently, exerting up to 10 lbs. of force occasionally and up to 25 lbs. of force infrequently to lift, carry, push, pull, or move objects.

Position Type/Expected Hours of Work: Full time / 40 hours per week

Classification: Exempt

Location: Elevations Support Center

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

About Us: Elevations Credit Union is a member-owned not-for-profit financial institution serving Colorado’s Front Range. Founded in 1953, we’ve grown from 12 members and less than $100 in assets to an institution with 13 branches and more than 120,000 members that manages over $2 billion in assets and is the No. 1 credit union mortgage lender in Colorado. At Elevations, we’ve made a commitment to move away from a product-centered business model and focus instead on creating consumer solutions. Our objective is to provide our members, as well as the entire community, with unbiased consumer information.

EEO Statement: Elevations Credit Union is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical​​​ condition, pregnancy, genetic information, gender, sexual orientation, gender identity or ​expression, veteran status, or any other status protected under federal, state, or local law. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.

Candidates for certain positions may be required to submit to a credit history report in determining qualification for employment with Elevations Credit Union. If the position you are applying for requires a credit history report, any information received in such a report will not be the sole factor in making an employment decision. A history of personal financial irresponsibility may be reason for disqualification insofar as it relates to your potential job duties. Elevations Credit Union is aware that occasionally there are extenuating circumstances that may affect an individual's credit history. We comply with the Fair Credit Reporting Act and the Colorado Employment Opportunity Act.


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