Member Service Representative

Location:Round Rock, TX
Salary Range:$15-$17
Exempt/Non-Exempt:Non-Exempt
Benefits:Lucrative First Day Benefits
Employment Type:Full Time
Company:TruWest Credit Union
Description:Position located at our Round Rock Branch in Round Rock, Texas. Hours: M-F: 8:30 to 5:30 and rotating Saturdays: 9:30 to 2:30.

Are you enthusiastic, motivated and passionate about member service? Do you enjoy a fast-paced but friendly work environment? If so, a career at TruWest Credit Union may be waiting for you!

We believe happy employees mean happier members. Since 1952, we have spent 65 years providing stability to our employees by offering incentive programs, opportunities for career growth, competitive compensation, and generous benefits that are available to employees day one. We stand by the worldwide Credit Union motto of "People helping people" including members, each other and our community!

We are currently seeking individuals with a positive, can do attitude, who love working with the public, present themselves professionally, and possess great sales and referral skills!

TruWest seeks someone who is not afraid to roll up their sleeves, be a team player, and who enjoys having some fun at work. We want individuals who are always seeking ways to assist our members and provide helpful information that will enhance their existing services and products, that benefits the member.

If you are a hardworking and motivated individual, seeking a friendly workplace, please apply now! You will be glad you did!
Duties:1. Identify member’s financial needs through profiling and promoting appropriate products and services to maximize cross-sale opportunities and maintain acceptable referral and sales levels (as well as meeting established TruService survey scores).

2. Understands and can perform all teller-related duties.

3. Actively manages the lobby traffic – providing personalized, professional service to all members in an exceptional manner, and seeking out opportunities to exceed member expectations.

4. A good understanding of Business Accounts, IRAs (including Ascensus) and other special accounts and the documents required during account opening.
Qualifications:Qualifications:

Education: Requires education associated with a high school diploma.

Experience: This job requires a minimum of one year Teller or similar related sales experience, at a financial institution.


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