Personal Banker / Universal Banker

Location:Tempe, AZ
Salary Range:$15+
Exempt/Non-Exempt:Non-Exempt
Benefits:Medical * Dental * Vision * LTD & STD * Life * Matching 401(k) Plan * Paid Holidays * PTO
Employment Type:Full Time
Company:Landings Credit Union
Description:Looking for an opportunity to make a difference? Great at solving problems and helping people? Want to work with an awesome team of people? Then we may be perfect for you! Landings Credit Union has been part of the local community for over 60 years. Our core values focus on integrity, community and service. We believe that local banking is about more than geography, it’s about knowing your community and working for the greater good of those you serve. We are committed to making a difference, in our community and in the lives of our members. We focus on each member’s story and take the time to better understand their needs, so we can provide them the advice and service they need to live the life they deserve. We believe that you need to enjoy what you do and are committed to developing our employees for advancement opportunities. If you want to be more than just an employee, but want to be part of a dynamic team, then you need to join a team that's been voted as one of the best places to work in the valley for 10 consecutive years by our employees. Join Landings Credit Union!
Duties:Here's what you can expect as a Personal Banker: •Processing various transactions on member accounts including cash and non-cash transactions such as payments, transfers, withdrawals, etc. •Answer questions about the credit union and our products and services •Talk with members to find out their needs and offer products and services to meet those needs •Serve as a trusted adviser by viewing situations from the member's perspective to effectively respond to their needs and concerns, going beyond the initial need or expressed concern of the member and deliver service excellence. depending on the situation. •Provide excellent member service in person, over the telephone and in writing. •Account verification's and modifications • Open all types of personal and business accounts •Build long term relationships with members and co-workers •Take, process and decision loan applications. •Have fun!
Qualifications:•High School Diploma or General Education Degree (GED) • More than 6 months of cash handling and customer service experience required •Demonstrated computer proficiency with the internet and Microsoft Office products, including Excel, Word and Outlook •Demonstrated proficiency in organizing and prioritizing work to meet deadlines, with the ability to adapt within a changing environment •Strong verbal, written, analytical and interpersonal skills •Capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public •Bilingual in Spanish a plus
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